Why you should review your recurring subscription charges twice a year

Why you should review your recurring subscription charges twice a year

The business model is not complicated. Charge a small amount monthly, make cancelling slightly inconvenient, and rely on the fact that people do not audit their own bank statements.

It works extremely well. In eleven years at a credit union desk in Charlotte, the single most common reaction to me reading a statement aloud was a member saying they had no idea that was still coming out.

Why twice a year

Once a year is not enough, because an annual renewal that lands in month seven has eleven months to go before you look again.

Twice a year, say January and July, catches everything within six months. Put it in the calendar. It takes about forty minutes the first time and fifteen after that.

How to actually do it

Download the last six months of statements. Not the app view. The statements, as a document, ideally as a spreadsheet if your bank offers a CSV export.

Sort by merchant name. Anything appearing three or more times at the same amount is a subscription, whether you think of it that way or not.

Then check both your bank account and every card, including the one you barely use, and any account in a spouse's name that pays household things. Subscriptions scatter across payment methods and that is how they survive audits.

The categories people forget

Streaming services signed up to for one show.

Cloud storage that started free, filled up, and quietly became five dollars a month.

App subscriptions billed through a phone account rather than the bank. These are invisible on a bank statement and you have to look in the phone's own subscription settings. Check both platforms if the household has both.

Gym memberships, which are the hardest to cancel by design.

Antivirus software renewing annually at a much higher rate than the introductory price.

Credit monitoring, often signed up to after a data breach when the free year expired.

Free trials that converted. This is the biggest one. A trial you took in March for something you used twice.

Cancelling properly

Cancel with the merchant, not with your bank. Calling the bank to block a charge does not end the contract, and some merchants will keep billing under a slightly different descriptor or send the balance to collections.

When you cancel, get a confirmation number or an email and keep it. Screenshot the cancellation screen.

Then check the next two statements to confirm it actually stopped. A meaningful share of cancellations do not take the first time, and having the confirmation makes the second conversation short.

If a merchant genuinely will not stop and you have proof you cancelled, that is when you go to the bank, and specifically you ask to revoke authorisation for that merchant rather than just disputing one charge.

The annual renewal trick

Many services switch you to annual billing at the point of renewal, or offer a discount for annual that you accept and then forget entirely.

Annual charges are the ones a six month audit can miss if you are unlucky with timing. So when you do the audit, also look for any single charge over fifty dollars that you cannot immediately identify, and check whether it is a renewal.

Some cards and banks now have a subscription view built into the app that tries to identify recurring merchants. They are useful and they are not complete. Use it as a starting point, not as the audit.

Worth saying plainly

I am not going to tell anyone to cancel things they enjoy. If you watch a service every week, it is good value and the audit should leave it alone.

The point is to make it a decision rather than a default. Six subscriptions at nine dollars is over six hundred a year, and the question is simply whether you would choose to spend six hundred dollars on those six things if somebody asked you directly.

Most people, when they see the annual figure written down, keep about half and cancel the rest. That was the pattern across the desk and it has been the pattern in my own household.

Author

  • Portrait of Tanya Brooks-Ford

    Tanya Brooks-Ford ran the member services desk at a credit union in Charlotte for eleven years, which means she has explained an overdraft fee several thousand times. She writes about everyday banking, bills and the small charges that people stop noticing.

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